Masplay Privacy Policy — Complete details on how your data is collected, stored, and protected

Introduction & Overview

Masplay (masplay.pro) places the highest importance on its users' privacy. We believe your personal information belongs to you — and keeping it safe is our responsibility.

This Privacy Policy explains in detail:

• What types of data Masplay collects and why.
• How the information we collect is used.
• How long your data is retained.
• Who your data may be shared with and under what conditions.
• What rights you have over your data.

Masplay complies with international data protection regulations, including GDPR. If you have any questions, please reach out to our support team.

What Data We Collect

Masplay only collects data that is strictly necessary to provide its services. Collecting excessive or unnecessary information is against our policy.

A) Information Provided Directly

Information you provide when registering or using your account:

B) Automatically Collected Information

What is automatically collected while you use Masplay:

• IP address and device information (phone/computer model).
• Browser type and operating system.
• Which pages you visit on the platform and how long you spend on them.
• Betting and game history.
• Login time and location.

How Your Information Is Used

Masplay uses collected data exclusively for specific, transparent purposes:

• Service Delivery: Account management, betting features, and payment processing.
• Security Assurance: Fraud detection and prevention of multiple accounts.
• Legal Obligations: KYC verification and compliance with anti-money laundering regulations.
• Customer Support: Troubleshooting and complaint review.
• Service Improvement: User experience analysis and improvement.
• Marketing (Optional): Relevant offers and promotions — with your consent only.

Data Retention & Retention Period

Masplay retains collected data only for as long as necessary. Once the retention period ends, data is securely deleted.

• Active Account Information: For as long as the account remains active.
• Transaction Records: Up to 5 years as required by law.
• Closed Account Data: 2 years from the date of closure.
• Log Files: 90 days.
• Marketing Data: As soon as you withdraw your consent.

Our servers are hosted in secure data centers operated by the world's leading cloud service providers. All data is stored in encrypted form.

Sharing Information with Third Parties

Masplay does not sell your data to third parties. However, limited information may be shared in specific circumstances:

• Payment Processors: Information required to process transactions.
• Identity Verification Services: For the KYC process.
• Law Enforcement Agencies: Under a court order or legal obligation.
• Technology Partners: For platform operations — under strict confidentiality agreements.

All third parties we work with are contractually required to comply with Masplay's privacy standards. They may not use any information they receive for any other purpose.

Cookie Policy

Masplay uses cookies and similar technologies to enhance your platform experience. Cookies are small text files stored in your browser.

Cookie Type

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences (language, theme).
• Analytics Cookies: To understand how you use the platform. Used only with your consent.
• Marketing Cookies: For relevant advertising. You have the option to opt out.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain features.

Security Measures

Masplay has implemented the highest technical safeguards to protect your data:

• 256-bit SSL/TLS Encryption: All data transmissions are secured.
• AES-256 Storage Encryption: All data stored in our database is encrypted.
• Two-Factor Authentication (2FA): Additional security for your account.
• Regular Security Audits: By third-party specialists.
• Backup System: Multi-layer data backup.
• Anti-Fraud AI: Detects suspicious activity in real time.

Children's Privacy

Masplay is strictly not intended for anyone under the age of 18. We do not knowingly collect any data from minors.

If we become aware that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.

If parents suspect their child is using Masplay, please contact the support team.

Your Rights

As a Masplay user, you have full control over your own data:

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

Policy Updates

Masplay may update this Privacy Policy as needed. When changes are made:

• The updated version will be published on the website with a revised date.
• You will be notified at your registered email address of any major changes.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend checking the policy review date regularly.

Contact

For any questions, complaints, or requests regarding our Privacy Policy, please contact Masplay: